- Shipping Info
-
REGULAR MAIL: Registered Mail
Spain: 4.5€ - 22€ / 2-3 Days delivery time.
European Union, Switzerland, Norway: 7.5€ - 37.5€/ 3-10 Days delivery time.
Rest of the World: 9 - 90€ - 3-10 Days delivery time.
- Return Policy
-
The customer will have a maximum period of fourteen (14) calendar days from the delivery of the product to cancel the purchase of the product in accordance with the applicable legislation. Once the period of fourteen (14) calendar days has expired, Elemental Music Records S.L. will not accept returns for product purchases. Said period is computable from the receipt of the order at the agreed delivery address.
You will be reimbursed for all payments received from the consumer and user, for the items purchased, without undue delay and, in any case, before the term of 14 calendar days from the date on which you were informed of the decision to withdraw from the contract. . However, if the consumer is the one who makes the return of the good, the refund can be withheld depending on which of the following conditions is met first:
– Until receiving the goods.
– Until the consumer presents proof of return of the good as proof of the transport company.
Email: sales@elementalmusic.com.
I hereby inform you/we communicate (*) that I give up my/we give up our (*) contract for the sale of the following good/provision of the following service (*)
– Ordered on/received on (*)
– Name of the consumer and user or consumers and users
– Address of the consumer and user or consumers and users
– Signature of the consumer and user or consumers and users (only if this form is submitted on paper)
– Date
(*) Delete as appropriate
JUSTIFICATION.
The payment corresponding to the return of the products will be made once the merchandise received has been reviewed and is in perfect condition.
Return shipping costs will be borne by the buyer.
